DACH has become too small.
You're expanding into the EU, UK or USA. Multi-country warehouse or single hub? IOSS intermediary or direct customs clearance? Local carriers or keep using DACH carriers? I design your cross-border setup from warehouse location to returns.
- Warehouse strategy (single-hub DACH vs. multi-country)
- Location analysis (which markets need their own warehouse? thresholds per market)
- Carrier setup per target market (local providers + DACH carriers with EU rates vs. local)
- IOSS intermediary selection + contract negotiation (for non-EU sales)
- OSS registration support (EU VAT)
- Customs setup (EORI number, customs broker, ATLAS connection)
- Returns strategy per market (consolidated returns, local refunds, re-stocking)
- Localisation of shipping data (address formats, phone numbers, local holidays)
Why this isn't Package 02
A 3PL selection chooses one provider. Cross-border is a market strategy with 3–6 stakeholders (3PL, a carrier per country, IOSS intermediary, tax adviser, possibly marketplace compliance). This is about the architecture, not the individual provider.
- From what volume is your own warehouse in Italy / France / UK / USA worth it?
- How do you address the abolition of the €150 customs-free threshold in 2026?
- Do you need an IOSS intermediary or can you register yourself?
- Which carriers deliver in which target market, at what first-attempt delivery rate?
- How do you negotiate cross-border shipments (toll tariffs, carrier surcharges for EU zones)?
- How do you integrate marketplaces (Amazon FBA-EU, OTTO, Zalando) without double warehousing?
- 01.Intro call (free, 30 min)
- 02.Market workshop (4h, on-site or remote): target markets, volume forecast, regulatory situation
- 03.Architecture recommendation with 2–3 variants + total-cost comparison (3 weeks)
- 04.Vendor selection per component (IOSS, carrier, possibly warehouse partner)
- 05.Contract negotiation with all stakeholders
- 06.Go-live support market by market
TOTAL DURATION: 8–14 weeks depending on the number of markets.
When this isn't (yet) a fit.
Suitable from approx. 10,000 parcels a month in the home market + a concrete expansion forecast for at least one target market (5,000+ parcels/month expected in the first year). Below that, the setup costs outweigh the benefit — better to scale in the DACH market first.
Before you negotiate: read the 23 clauses.
The guide is the groundwork that makes many audits unnecessary — and, for those who still need one, the fastest way into the conversation. Original clauses, plain-English translation, a counter-proposal per point. (Guide currently in German.)
You're overpaying
for your fulfilment.
I can tell you exactly where. 15 minutes, free. No sales pitch. Just an honest assessment.
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